Warranty conditions of Laaginprijs.nl
At laaginprijs.nl we offer a 2-year warranty on all our products. This warranty covers manufacturing defects and defects in materials that occur within a period of 2 years after the date of purchase. If you receive a product that does not meet the quality standards or that turns out to be defective, you have the right to have this product repaired or replaced free of charge within the warranty period.
Important: Warranty can only be invoked if you can show the original invoice. Without the original invoice we cannot apply warranty. This warranty does not affect your statutory rights as a consumer, including the right to a sound product according to the law.
Exclusions from the warranty
It is important to note that this warranty does not cover damage caused by the customer themselves. Self-inflicted damage is defined as damage to products that is the result of:
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Improper Use: Damage that occurs when the product is not used according to the instructions for use or recommended guidelines. For example, using a device for purposes for which it was not designed.
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Neglect: Damage resulting from insufficient maintenance or care of the product. This may be the result of, for example, not cleaning or not storing the product properly.
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Physical Damage: Damage caused by dropping, bumping, breaking or other accidents caused by the user. This also includes damage caused by dropping the product or sitting or standing on it.
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Natural wear and tear: Damage resulting from normal wear and tear and aging, such as scratches or fading, which cannot be considered defects.
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Unauthorized Modification: Changes or modifications to the product that are not authorized by the manufacturer, such as opening a device or changing parts.
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Water Damage: Damage caused by exposure to water or other liquids. This can occur, for example, from spilling drinks on an electronic device or coming into contact with humid environments without the necessary waterproof protection.
Procedure for filing a warranty claim
To make a warranty claim, please contact us through our customer service. Please provide the following information:
- Your name and contact details
- A copy of the original invoice
- A clear description of the problem
- Any photos of the product, if possible
We aim to respond to your request within 5 working days and inform you of the next steps.
Contact information
If you wish to make a claim under the warranty or have any questions about our warranty conditions, please contact us via our